Needy families in Kuwait supported through kanf.org.kw benefit directly from the donated income.

No, our focus is on selling second‑hand goods; however, direct donations can be made to kanf.org.kw through their official channels.

No. However, discounted goods are items that remain unsold for eight weeks, after which their listed price will be reduced. A discount of approximately 5% is applied per week, with a maximum discount cap of 60%. Once the maximum discount period is reached, the items will be liquidated.

No, Kuwaiti Law is prohibiting donation collection from outside the organization. We only provide you with the Donation Slot packing to protect the donated goods from damage. However, you may only drop the donated goods to our listed head office location.

Yes, you must register a request.

A Donation Slot is defined as a standardized contribution unit consisting of three packs of shoes, three packs of dresses, and three packs of accessories.

You need to reach to us to allocate to you a donation slot. There is a button at the top right corner says donate.You can reserve a donation slot through there or if you are in Kuwait, you can contact us directly to arrange.

Yes, volunteering opportunities may be available in areas such as collection, sorting, sales, or awareness campaigns.

You can reach us through our email: support@razzah.store or contact information provided on our platform.

By promoting reuse and extending the life of goods, we reduce waste, encourage responsible consumption, and support environmental sustainability.

We operate with clear financial tracking and collaborate directly with kanf.org.kw and Kuwaiti law to ensure donations are used for their intended purpose.

Operational fees cover essential expenses such as sorting, storage, logistics, staff, cleaning or refurbishing and platform maintenance, enabling the initiative to operate sustainably and transparently.

We only accept and sell gently used items such as listed in our item’s menu.

Operational fees cover the operational expenses in which to include labor and salaries, space and facility rental, equipment, technology and systems (including transaction fees), logistics, cleaning and laundry services, digital photography, website, as well as packaging and packing costs.

All proceeds, after covering operational costs, are donated to kanf.org.kw, a Kuwaiti NGO specialized in supporting needy families.

We receive donated goods by the society and resell them as second‑hand items to generate value, deduct necessary operational fees, then donate all remaining generated income of razzah.store operation to kanf.org.kw.

We are Al‑Jood Holding Company, a Kuwaiti non‑profit holding company that allocates 75% of its ownership and profits to charitable work in Kuwait. Through sustainable investments across multiple sectors locally and internationally, the company aims to create lasting economic and social impact while supporting humanitarian initiatives.Selling second‑hand goods is part of its operation and donates the generated income to support needy families in Kuwait.

Yes, both individuals and businesses are welcome to donate suitable second‑hand items.